Training

"Tay-lored" Training 

I create unique, engaging and impactful training that helps your managers lead with clarity and confidence, combining psychology with practical tools. We understand that training isn’t just a tick-box exercise, so neither are our workshops. All our workshops are tailored to you; designed to upskill your line managers and/or increase collaboration and productivity within teams.

 

Here's a selection of training sessions I typically deliver to clients, but bespoke training is also available upon request.

Psychology led Workshops

Personalised workshops based on research-backed psychometric tool, C-me. After receiving your personal profile,  our workshops turn insight into action, helping you shift from miscommunication and second-guessing to clearer communication, smarter meetings, stronger trust, and higher performance. Prices below are for virtual sessions, and face to face quotes can be provided on request.

Leadership Development

Find your authentic leadership style, drive performance and be able to communicate your vision more effectively. Develop techniques to engage and empower teams, and learn to work more effectively with other leaders. 

2.5 hours

Up to 12 delegates

Enhancing Team Cohesion

For teams who want to work more effectively together. This workshop will help teams understand their different communication styles, build trust, and clarify their 'why'. Because happy teams mean your business can thrive.

2 hours

Up to 20 delegates

Influencing with Impact

Built for teams who want to maximise their influence and negotiation skills to get buy in for their ideas, projects, or products and services. Learn how to influence and engage even your trickiest customers or stakeholders.

Half day

Up to 20 delegates

 

Communication and Conflict

Develop effective communication skills to positively impact team performance. Learn practical skills on how to handle challenging conversations and find a framework which helps you to deliver difficult feedback. 

2.5 hours

Up to 20 delegates

 

Stress and Resilience

Manage stress better, and learn how your own behavioural preferences impacts your stress response. This session also helps teams to understand how to spot early warning signs, how to build resilience, and support others.

2.5 hours

Up to 20 delegates

Managing Change

Learn how to manage change more effectively. Increase team buy-in and your knowledge of how different people engage with change, their communication preferences, and what may cause them to get stuck.

2.5 hours

Up to 20 delegates

Managing within the Law

Based on over 10 years experience of supporting managers to tackle tricky people issues, these engaging workshops are designed to equip your team with the knowledge and confidence to manage people processes within the law. All sessions are tailored to your policies and processes.

Managing Sickness Absence

A practical session that gives your managers the confidence and legal know how to handle sickness absence fairly. Including tricky topics such as disabilities, neurodiversity, and dismissals due to sickness.

 

2.5 hour workshop

Up to 20 delegates

Handling Conflict & Managing Grievances

With AI now fuelling longer, more complex grievances, catching conflict early has never been more important. This popular session gives your managers the skills to resolve issues before they escalate into costly grievances.

 

2.5 hour workshop

Up to 20 delegates

 

Managing Probations

With the Employment Rights Act cutting the unfair dismissal rights to six months, managing probations has never mattered more. This session gives your managers the confidence to set clear expectations, document properly, and act early.

 

1 hour workshop

Up to 20 delegates

Tackling Poor Performance

Give your managers the confidence and legal know how to tackle poor performance fairly and early. This session covers areas like capability procedures, difficult conversations, and dismissals due to underperformance.

 

2.5 hour workshop

Up to 20 delegates

Investigation & Disciplinary Skills

A fair, well documented investigation is essential. This session builds your managers' confidence and skills to investigate thoroughly, run compliant disciplinary meetings, and reach outcomes that hold up under scrutiny.

 

2.5 hour workshop

Up to 20 delegates

Bespoke Employment Law Workshops

Need something specific?

 

We can tailor a session specific to the knowledge required in your business. This might be, for example, maternity and paternity, making changes to employment contracts, or handling redundancies. 

 

"Zoe has an amazing in depth knowledge of HR which she brings to life through really engaging training. Our Managers were always inspired by her sessions and content and she makes learning so much fun with her passion and enthusiasm. Personally, I learnt a lot from Zoe and highly recommend her"

Head of Talent

Educational Technology company, RM (January 2026)

If you'd like to chat...

Telephone: +44 7518768363

E-mail: zoe@taylormadehr.co.uk

 

 

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